Delivery
Standard Delivery
- Orders will be processed and shipped within 48 hours.
- Standard delivery time: 5-14 business days after processing and shipping
- Standard shipping cost: AUD $13.99
- Free standard shipping over: AUD $99
Express Delivery
- Orders will be processed and shipped within 48 hours.
- Express delivery time: 3-10 business days after processing and shipping
- Express shipping cost: AUD $23.99
Shipping Terms & Conditions
- O'La Parure is unable to deliver to PO boxes or APO/FPO addresses. Items remain the property of O'La Parure until receipt of final payment.
- When ordered by the last delivery dates communicated, items will usually be delivered on time. Deliveries may be delayed due to unforeseen irregularities on the part of our delivery partners. O'La Parure can assume no liability in such cases.
- We do not ship orders or schedule deliveries on national holidays therefore deliveries may take longer than expected during these periods.
Can I change my delivery address?
- It is not always possible to change the delivery address or delivery date once the parcel is in transit. You might have the possibility to organize the delivery of your parcel in the most suitable way for you, by utilizing our delivery partners’ web portal.
Where is my parcel?
- Please check the shipping confirmation email to track your parcel.
- If the tracking shows that your parcel has been delivered, please check if someone else at your address has accepted it, alternatively your parcel may have been left with a neighbour.
- Otherwise, please look for a notification of attempted delivery, you may find it in your letter box.
- In case you cannot locate your parcel, please email us, please have your order number and tracking number to hand.